RETURN / EXCHANGE

RETURN

To encourage responsible buying, we seek your understanding that no returns will be accepted. Please read product description and browse images thoroughly before making purchase.

If you have further enquiries, feel free to get in touch with us through the "Contact Us" link located at the footer of this site.

EXCHANGE

Exchanges can only be made for defective products. Please send an email to shepherdgiftsministry@gmail.com, with order number and an attached photo of defective product, within 5 days from date of delivery.

Exchanges will be done by meet-up at Punggol. A refund will be processed if the defective product is out of stock.

Please be assured that we will handle any such incidents in a fair and appropriate manner.