RETURN / REFUND

RETURN

To promote responsible purchasing, we do not accept returns. We recommend reviewing all product details and images before making your purchase.

For any enquiries, please reach out via the “Contact Us” link at the bottom of this page.

 

EXCHANGE 

Exchanges are only available for defective products.

Please email us at shepherdgiftsministry@gmail.com within 5 days of delivery, including your order number and a clear photo of the defective item.

If the item is out of stock, a refund will be issued instead.

Please be assured that we will handle all such matters promptly and fairly.